| | 4 HOSPITALITY BUSINESS REVIEWAPRIL 2024IN MY OPINIONLAST WORDCONTENTSMassimo Bottacin, Chief People Officer, Bauli GroupHospitality and Flexibility: Be Bauli, the Phygital Onboarding of the Bauli Group08Crafting Hospitality ExcellenceEstelle Bean, Director of Hospitality Operations, Creative Dining Services3012JEANEY GARCIA, CO-FOUNDER AND CEOYour Passport to Unforgettable Pickleball AdventuresPickleballLYFECOVER STORYRICO GARCIA, CO-FOUNDER AND COO
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