| | 9HOSPITALITY BUSINESS REVIEWDECEMBER - JANUARYIt's essential to recognize that no amount of AI or virtual meetings can replace the value of human interaction and relationshipsI was contacted by a head hunter in early 2022 for the position I proudly hold now at the C. Baldwin Hotel, a Hilton Curio Property in downtown Houston, named after the mother of Houston Charlotte Baldwin. Coming back to hospitality after a year of not working in the industry was a complete shock. Everything I had learned before was out the window, we were learning how to sell in a different market, with new challenges every day, and new obstacles to overcome, you truly had to be an out of the box thinker and doer to make a lasting impression for your clients.Adapting to Rapid ChangesI closely monitor trends to enhance my ability to make data-driven decisions. I place greater emphasis on collaboration within my team, seeking opportunities for cross-marketing or working together to benefit our clients. It's essential to recognize that no amount of AI or virtual meetings can replace the value of human interaction and relationships. I am grateful for the ongoing expansion of my network, connecting with travel professionals and travelers. Adapting to new technology, procedures, opportunities, and ways of conducting business has been a significant part of my growth. I have learned to listen more and talk less, to ask the right questions and to understand the core needs of our clients. Additionally, I have become excited and open to letting others learn, gain experience, and ask questions. My enduring passion is and always will be in the field of hospitality.
< Page 8 | Page 10 >