| | 19HOSPITALITY BUSINESS REVIEWFEBRUARY 2024during the design development phase based on a client's vision and actual floor plans. This is followed by a space planning approval process from clients and brands.The team at Curve Hospitality creates specialized 3D renderings to showcase design aspects, providing clients with a realistic visualization of the completed design. Developing model rooms helps test designs in actual spaces and ensures the real-life application appears as expected. This is instrumental in allowing designers, brands, and clients to review and make changes to specifications or space plans before the project goes into mass production.Once the designs and model rooms are approved, the procurement team comes into the picture and collaborates with manufacturers and vendors for the timely delivery of products. Curve Hospitality also goes the extra mile to provide clients with weekly updates on the estimated time of arrival for their products and smooth delivery, and remains available to answer any questions throughout the process. It also offers comprehensive logistics services that seamlessly integrate local and overseas shipments, resulting in a streamlined direct-to-door delivery process. Its high volume capabilities minimize delivery costs. The commitment to delivering exceptional experience extends beyond the timely completion of a project; Curve Hospitality offers aftercare services to make sure the final product looks perfect. It runs a final inspection after the installation, ensuring complete client satisfaction. "Our post-service support reflects our commitment to clients and ability to sustain relationships well beyond financial transactions," says Hitesh (HP) Patel, COO, Curve Hospitality. Curve Hospitality boasts a people-centric culture that forms bedrock for the firm's operational excellence. This environment, rooted in employee and community welfare, has bolstered its internal cohesion and resonates positively with clients. Curve Hospitality operates as a close-knit family--a culture nurtured and cherished by its founders. This has yielded a significant percentage of repeat clientele and referrals, solidifying its position as a top-tier hospitality FF&E provider. Known for its exceptional standards, Curve Hospitality continues to use creative abilities and professional expertise to ensure cohesive and thoughtful final products that surpass brand expectations. Our goal is to serve as a one-stop-shop for our clients' hotel furnishing needs, providing them with contemporary design, exceptional customer service, and quality productSargent Khan, Managing PartnerHitesh (HP) Patel, COO
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