| | 6 HOSPITALITY BUSINESS REVIEWMARCH - APRIL 2026 MARCH - APRIL 2026, Volume 06, Issue 01 (ISSN 2837-1615)ValleyMedia, Inc. To subscribe to Hospitality Business ReviewVisit www.hospitalitybusinessreview.comManaging EditorJudy ChristinEditorial StaffEmail: Alex D'SouzaJoe PattrickVisualizerssales@hospitalitybusinessreview.comeditor@hospitalitybusinessreview.commarketing@hospitalitybusinessreview.comEditorialJudy ChristinManaging Editoreditor@hospitalitybusinessreview.comThis edition of Hospitality Business Review examines how operational precision and people-first leadership are redefining performance across hospitality environments. In a landscape shaped by labor constraints, rising guest expectations and tighter turnaround cycles, execution has become the defining differentiator.Our Hospitality Mobile Furniture Solutions Company of the Year 2026, SICO America, exemplifies this discipline. For 75 years, the company has engineered mobile furniture and staging systems that directly address the operational realities of hotels, convention centers and multipurpose venues. Its consultative approach, rooted in operator experience, ensures that product design aligns with real-world workflows. Innovations like the VMP Performance Staging system, developed to reduce setup time and labor strain, reflect a consistent focus on measurable efficiency gains. Recognized as Hospitality Staffing Agency of the Year 2026, SMS Staffing Solutions has built its reputation on quality, consistency and investment in people. From its evolution into a dedicated hospitality staffing firm to its structured orientation and ongoing training programs, SMS emphasizes reliability over scale. Its leadership highlights personalized development, hands-on oversight and adaptive workforce strategies in response to post-pandemic industry shifts. By aligning staffing quality with guest experience standards, SMS contributes to operational continuity across Detroit's hospitality sector.This issue also features insights from Bryan Drackett, Vice President of Talent Acquisition and HR Technology at Atrium Hospitality, who outlines a structured internal promotion framework built on conversation, mentorship, investment and visible recognition. Complementing this perspective, Patrick Schaub, Senior Vice President of Hospitality at Yaamava' Resort & Casino at San Manuel, explores the integration of operational discipline and emotional intelligence to deliver culturally aligned, high-performance guest experiences.Together, these demonstrate that sustainable hospitality performance is built on systems, accountability and people. We invite you to engage with this issue and examine how operational clarity and leadership rigor continue to shape the industry's next chapter.Designing Consistency in a High-Expectation EraCopyright © 2026 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Julia ThomasMatthew JacobRichard TaylorVictor MorrisDisclaimer: *Some of the Insights are based on our interviews with CIOs and CXOsKevin ParkerAndrew Morris
< Page 5 | Page 7 >