| | 5HOSPITALITY BUSINESS REVIEWNOVEMBER 2025CXO INSIGHTSCXO INSIGHTS22Just For You CateringThomas Wolfe, Chef Concierge & Director of Heritage, Fairmont San FranciscoHow I Became the First Concierge in America and Created a Whole New Profession18Allison Schmidt, Market Director of Catering, McKibbon HospitalityWhy Human Connection Is Still the Strongest Strategy23Phil Keb, Senior Executive, Luxury Brand Growth - Americas, IHG Hotels & ResortsCrafting Authentic Luxury Experiences in Hospitality26Miguel Coronel, Head of Entertainment, HiltonThe Changing Face of Entertainment, in All Inclusive Hotels28Diane Corcoran, Beverage Director, Miru, Part of Lettuce Entertain You RestaurantsEvolution in the Food and Beverage Market30Tracey McClure, CP-FS/PCQI, Sr. Manager, Food Safety and Quality Assurance, Jason's DeliWhy Food Safety and Quality Matter: A Crucial Element for Successful Food Service Businesses32TOP CATERING SERVICES 2025Chef Mel, OwnerSTATE OF THE INDUSTRY12Hospitality as a Platform: Reimagining the Hotel as a Lifestyle EcosystemCatering as Hospitality's Strategic Growth Engine20
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