| | 8 HOSPITALITY BUSINESS REVIEWSEP - OCT 2025IN MY OPINIONBy Eunice Z Clements-Tweedie, Global Vice President, Strategic HR Business Partnering & Global Talent Acquisition, IHG Hotels & ResortsOrganizational culture can accelerate or drag a company's growth and trajectory and the more innovative organisations with well-honed leaders can often move beyond a classical culture to a "community" based culture & environment where everyone has room to be their true selves and where discretionary personal investment can be seen in abundance. It's in the top 3 Questions I often get asked from prospective candidates ­ alongside development and hybrid working patterns so it's on people's minds and even more so post-pandemic. I truly believe that a workplace environment that can nurture and foster deep relationships with their employees, promote meaningful connections that foster and form communities that folks can network within, and find daily satisfaction in order to find their place can drive and deliver a high rate of trust, mutual respect and collaboration with one another. During COVID and post-pandemic ­ re-connection and the connection itself were of the utmost importance to stave off both loneliness, depression, isolation, and safeguarding mental well-being. The organisations that have been agile to adapt and have driven a more compassionate and connected culture and organisational workplace are those who will see their retention rise in their loyal employees but are also viewed as talent magnets for new employees.Let's explore this a little bit further:Workplace Rituals and Habits For many years, the workplace has been viewed as just that ­ a place to work with rare spontaneity and in-the-moment connections difficult to find amidst daily walls of Zoom or Team meetings. Consistent workplace rituals ­ whatever these are, Gratitude Mondays ­ when colleagues share what they have been grateful for from the previous week, Focus Fridays to focus on your development where meetings are banned, Check In or Check Outs in daily meetings to promote connection, a moment of mindfulness at the start of your day to clear your mind, journalling to wrap the end of the day with to help settle your thoughts, THRIVING IN A COMMUNITY WORKPLACE CULTURE, NOT JUST SURVIVINGEunice Z Clements-Tweedie
< Page 7 | Page 9 >