| | 8 HOSPITALITY BUSINESS REVIEWSEPTEMBER 2024IN MY OPINIONA PERSONAL TAKE ON HOSPITALITY RECRUITING TODAYHello, hospitality recruiters! Let's discuss the dynamic world of hospitality recruiting and the strategies that make a real difference in today's hiring market. As someone deeply passionate about finding the best talent for our industry, I have come to realize that success in recruiting goes beyond just matching job descriptions with resumes. Here are a few essential views I believe are crucial for thriving in hospitality recruitment today.Creating Exceptional Candidate Experiences: The Ripple Effect of Positivity and HospitalityIn our line of work, we understand the impact of a positive experience. It's not just about the guest - it's also about the candidate. Treating candidates exceptionally well is not just a kind gesture; it's a strategic move. When we provide an outstanding experience, candidates are more likely to share their positive encounters with others. This word-of-mouth can do wonders for our employer brand and attract even more top-notch talent to our door. After all, in an industry where customer service is king, how we treat candidates says a lot about our organization's values and culture.Creating a positive experience for candidates in the hospitality industry during the hiring process is crucial for attracting and retaining top talent. Clear, transparent communication throughout the process, personalized interactions, and showcasing the company culture are key. Engaging candidates with hospitality scenarios during interviews provides a realistic preview of the role. Additionally, offering constructive feedback demonstrates a commitment to candidates' professional growth regardless of the outcome. These strategies help shape a positive hiring experience, strengthening the employer brand and positioning the organization as an employer of choice in the By Tony Silva, Talent Acquisition and Development Manager, Monarch Casino Resort Spa & Atlantis Casino Resort SpaTony Silva
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