Capital Vacations is a full-service resort management company dedicated to supporting independent vacation ownership properties. With expertise spanning financial planning, operations, rental and sales and marketing, the company delivers tailored strategies designed to improve performance and ensure long-term stability. By collaborating with general managers, boards of directors and on-site teams, Capital Vacations provides customized solutions that honor each resort’s unique identity while strengthening its operations.
Today, the company serves nearly 200 vacation ownership resorts across the United States, Mexico and the Caribbean. Its support ranges from day-to-day operational guidance to robust revenue programs, including a competitive rental distribution network and a proven club sales platform. These initiatives convert underperforming intervals into active ownership, improve cash flow and help properties grow stronger and more resilient.
A Partner Built for Independents
Unlike large branded operators where the brand dictates the guest experience, Capital Vacations takes a different approach. Its model allows independent vacation ownership resorts to retain their individuality while benefiting from the operational and marketing capabilities of a major hospitality company.
“In a brand environment, the brand comes first. In our model, the independent resort comes first, supported by the strength of Capital Vacations,” says Gary Hyde, Executive Vice President of Hospitality.
Capital Vacations’ portfolio consists of vacation ownership resorts, giving the company a deep understanding of the challenges and opportunities in this segment. Alongside core services such as reservations, financial management, administration and IT, the company distinguishes itself in two key areas:
Rental Distribution: Through its proprietary global system and consumer-facing platform Vacation Escapes, combined with partnerships with leading online travel agencies, Capital Vacations helps resorts increase visibility, fill inventory and generate immediate rental revenue.
Sales Growth: The Capital Vacations Club provides a path for converting non-performing intervals into active ownership, reducing unused inventory and creating sustainable, recurring revenue streams.
-
In a brand environment, the brand comes first. In our model, the independent resort comes first, supported by the strength of Capital Vacations
Delivering Results in Real Time
When two independent resorts in Hawaii and Maui faced aging infrastructure, declining cash flow and mounting non-performing intervals, they turned to Capital Vacations for help. The company began with in-depth financial and inventory assessments to gain a full understanding of the situation.
The first step was activating its rental distribution network to quickly deliver new rental revenue. This gave the resorts the immediate resources needed to stabilize operations. The second step was implementing the club sales program, converting unused intervals into active ownership and building a long-term foundation for recurring revenue.
This two-pronged strategy not just resolved short-term financial pressures but provided the capital necessary for renovations and operational improvements. By balancing immediate relief with sustainable solutions, Capital Vacations helped the resorts remain competitive and appealing for current and future owners.
“The key to our success is understanding each resort’s unique situation before offering a solution. We don’t bring a formula. We build one together,” Hyde explains.
A Growth-Focused Future
Capital Vacations is pursuing expansion through both organic growth and strategic partnerships. The company continues to add management contracts in key U.S. markets as well as Hawaii, Mexico and the Caribbean. At the same time, it is exploring acquisitions of independent vacation ownership resorts and management companies that align with its mission and values.
By delivering operational excellence while preserving independence, Capital Vacations has become a trusted partner for resorts looking to secure their long-term financial health and enhance the owner and guest experience.
