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Patrick Schaub is the Senior Vice President of Hospitality at Yaamava’ Resort & Casino at San Manuel, where he leads all hospitality divisions. A seasoned global executive, he has held senior leadership roles across Asia and the U.S., driving transformation and performance for renowned brands such as MGM and Station Casinos.
Patrick Schaub shared his valuable insights for the 2026 edition of Hospitality Business Review on transforming the guest experience by blending efficiency, empathy, and creating emotionally resonant experiences.
Transforming Guest Experience through Operational Excellence
In today’s luxury hospitality market, operational excellence and emotional intelligence are no longer parallel pursuits—they are intertwined imperatives. Patrick Schaub, exemplifies this synthesis.
With over two decades of leadership across global destinations, Schaub has earned a reputation as a transformational hospitality executive whose philosophy fuses brand vision, guest intimacy, and operational discipline. “Hospitality at its highest level is about alignment,” Schaub explains. “It’s aligning brand promise with operational capability and aligning your teams with purpose so they can deliver excellence authentically.”
A Global Career in Creating Value
Before joining Yaamava’, Schaub held key executive roles in some of the world’s most dynamic hospitality environments. His leadership journey spans Macau’s integrated resort landscape, including pivotal contributions to MGM Macau, MGM Cotai, and Studio City’s Melco Resorts & Entertainment, and senior operations roles in Las Vegas with Station Casinos. Across these roles, Patrick became known for elevating performance through transformation— whether launching new properties, realigning service cultures, or unlocking hidden operational efficiencies.
Deliver emotionally resonant guest experiences through operational consistency and innovation.
His results-driven leadership style consistently translated into stronger financial performance and enhanced guest satisfaction. Patrick holds an MBA from the University of Leicester and has completed executive programs at Cornell University, EHL (École Hôtelière de Lausanne), and Singapore Management University.
Leadership at Yaamava’: Precision Meets Purpose
Recently joining Yaamava’ Resort & Casino at San Manuel, Schaub will play an instrumental role in understanding and defining the strategic hospitality direction for one of California’s most distinctive integrated resorts. He oversees an extensive portfolio encompassing Hotel, Environmental Services, Facilities, Food & Beverage, Spa, and Retail, leading over two thousand team members unified under a simple but powerful goal: deliver emotionally resonant guest experiences through operational consistency and innovation.
“Our mission at Yaamava’ is to balance operational precision with cultural authenticity,” Schaub notes. “We are not just creating luxury experiences—we’re creating meaningful connections inspired by the values of Yuhaaviatam of the San Manuel Nation.”
His approach integrates data-informed strategy, cross-functional collaboration, and a deep respect for cultural heritage, ensuring that every guest interaction reflects both luxury and authenticity.
Operational Excellence with a Human Core
For Schaub, operational excellence is not just about systems— it is about people. His leadership philosophy centers on empowering teams, fostering accountability, and creating environments where service innovation thrives organically. “When people feel valued, they serve with purpose,” he reflects. “Operational excellence begins with emotional intelligence.”
At Yaamava’, this has translated into stronger guest retention, higher team member engagement scores, and a distinct brand personality that resonates across every touch point—from first impressions to repeat visits. Schaub’s emphasis on emotional connections as a driver of operational success is rooted in his global experience, where diverse teams and cultures have shaped his inclusive, performance-driven leadership style.
Defining the Future of Hospitality
As the hospitality industry navigates technological disruption, shifting guest expectations, and sustainability imperatives, Schaub remains focused on future-proofing the Yaamava’ experience. His focus will remain on a digital guest journey design, leadership development, and integrated service innovation—all anchored in authenticity and community relevance.
“Luxury today is not about excess—it’s about intentionality,” says Schaub. “Our goal is to deliver experiences that are not just impressive, but meaningful.” By aligning innovation with purpose, Yaamava’ continues to evolve into a model of modern hospitality where technology enhances, rather than replaces, the human touch.
